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YNYN posted an update in the group
How do utility companies measure the ROI of "green" billboard campaigns? 18 hours, 28 minutes agoIt’s mostly top-of-funnel brand awareness. I worked on a similar transit campaign last year. We used localized QR codes and specific vanity URLs on the posters to track direct engagement, but the main goal is simply staying top-of-mind when a homeowner eventually decides to switch providers during moving season.
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While analyzing a recent multi-channel sustainability campaign, I noticed their digital funnels are highly segmented. For example, existing users are subtly routed toward the standard OVO customer service number for account upgrades, whereas completely new prospects are directed to a specialized onboarding form. It is a highly calculated approach.