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Glen Roberts posted an update in the group
Purchased movie bundle vanished from my library before movie night! 1 week, 6 days agolooks like your purchased movie bundle disappeared from your library—that can happen if the app didn’t sync properly or if there was a temporary glitch. Try logging out and back in, or checking your purchase history in the Cineby App: https://cinebyapp.com.co/
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BITH posted an update in the group
Purchased movie bundle vanished from my library before movie night! 2 months, 3 weeks agoTry refreshing your licenses in the settings menu. Go to Settings > Apps > Google TV > Clear Cache. Sometimes the local data on the Chromecast or smart TV gets out of sync with the cloud server. If the receipt is in your Gmail, the license is definitely there; the app is likely just glitching on the display side.
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I had this happen when I moved overseas last year. My payment profile was stuck between two regions, and it caused my Play Store purchases to temporarily hide themselves because of geoblocking errors. It was incredibly frustrating because I rely on my audiobooks for my commute. I had to verify my current location to get the library to reappear. I…[Read more]
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